salesperson was very helpful but not pushy. let me look without him right there, but when I was ready to purchase very easy to work with.
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Ratings and Reviews for Furniture Row Store in Tulsa, OK
Customer Reviews
What customers are saying:
Customers consistently praise the sales staff for being friendly, helpful, patient, and not pushy, creating a relaxed and enjoyable shopping experience. Many reviewers specifically commend individual sales associates like Diane, Daniel, Jason, Eric, Glenda, Anna, Chad, Summer, Edward, Art, Kerri, and Brent for their exceptional service and knowledge.
Generated using AI from customer reviews
Diane Shell sold us furniture 6 years ago and we were thrilled to find she is still there. We specifically requested her. She has patience and is always willing to go above and beyond for satisfaction and to ensure you have the best experience.
Jeremy & Christina Young
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
1
0
Was this helpful?
1
0
Diane was super helpful and so patient when we were looking for a recliner. We had looked so many places that did not have enough length for my husband's legs and were thrilled to find the perfect chair for him. The delivery was perfect and the young men that delivered the chair we very polite, professional and made sure the set up was just like we wanted. it was a great experience!
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
1
0
Was this helpful?
1
0
I really like shopping at Furniture Row. The sales consultants are friendly and helpful, but not pushy. They leave you alone to consider your options.
I bought a couch bed, and Daniel, Jason, and Eric worked their magic to get that into my house! I appreciated their friendliness, and I recommend home delivery and set up to anyone who needs it. The entire process was smooth.
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
2
0
Was this helpful?
2
0
Our salesman Chuck was knowledgeable very helpful and friendly
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Marc W is the best, knowledgeable about their products and has a great attitude.
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
1
0
Was this helpful?
1
0
Chuck was very friendly and allowed us to look around, without hovering. We found what we wanted and were able to check out quickly.
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
This was the first furniture row store I have visited. I have now been about 3 different times purchasing things for my place. Compared to other furniture stores, furniture row seems to have high quality furniture for a better price. The store was clean and organized. The sales people were helpful without being pushy.
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
1
0
Was this helpful?
1
0
Friday and nice help to find what I need to get
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
First time going to this place. We loved the environment. We were able to look around then a smiling face said "Hi." Our sales lady Diane was very sweet and helpful. We ordered a dining table set, it is on backorder but that is okay. We are willing to patiently wait. We highly recommend and plan to go back again.
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
I found two beautiful accent chairs for different rooms of my home at Furniture Row. The sales personnel are very friendly and helpful, and did not waste my time. Both chairs weren't in stock and had to be ordered, but came in one week later. I am very pleased with my purchases.
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Great selection and prices...and the very best service! Ask for Edward: very knowledgeable and willing to answer questions...and just plain nice--a real credit to Furniture Row!!!!
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
My husband and I visited your location , And we were met with a woman very knowledgeable her name was Kaitlyn. she was very helpful. we found what we wanted and she helped us with the buying process and it went very.smoothly although part of our furniture was on back order we had to wait a mo the for the couch to come in but Kaitlyn kept us up to date with that. when it came into your store, Kaitlyn notified us and we scheduled a delivery date. the delivery went smoothly as well. we will buy from this store Again.
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
1
0
Was this helpful?
1
0
We recently finished out our basement and needed furniture and didn't even consider going anywhere else. We had a house fire 5 years ago and had unfortunately bought a bed frame with drawers and a dresser for our son's room from another furniture store before we went to Furniture Row. Both pieces that we bought from the other very large) furniture store came apart in just a few months. I am happy to say everything we bought from Furniture Row is still working just fine and looks great. I highly recommend Furniture Row if you are looking for quality furniture at a good price.
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
1
0
Was this helpful?
1
0
My husband & I went in today to look at furniture. found what we liked and bought furniture. The entire process was amazing. Friendly, knowledgeable staff. No pressure. allowed us to look, and readily available for questions. Highly recommended if looking for furniture
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Chad was helpful and answered all questions. made the experience painless and enjoyable. pleased with my selection.
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Summer was our sales person, and she did an amazing job. She wasn't too pushy, but helped us go through everything and we got what we wanted. Super helpful and friendly.
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
We messaged the store in advance and Anna Joy did some pre-shopping for us. Everyone was very friendly when we arrived and the items that would meet out needs were pointed out. We were then given time to explore the store and talk without any pressure. We selected one of the pre-shopped items and some additional end tables. Generally I find shopping for furniture very stressful, but this was a relaxing and enjoyable experience.
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
1
0
Was this helpful?
1
0
Excellent choices and prices. Also thankful that we were able to have our large sectional delivered for minimal fee. my first choice when looking for new furniture. Shopping this weekend in fact taking advantage of presidents day sale!
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Chad was very helpful and was able to answer our questions.
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Art was extremely polite and helpful when we asked for more information. He greeted us when we entered the store, told us about the current sale and let us shop until we had questions. Very relaxed setting. Exactly what we were hoping for!
- Cleanliness
- Selection
- Service
Was this helpful?
0
0
Was this helpful?
0
0
Chuck was very helpful, and entirely unobtrusive during our browsing. we made our selections and when ready to purchase the process was simple and quick.
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
love all my new furniture, living room, dining room and bedroom set are all great quality and staff was friendly and helpful!
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Kerri was very helpful, professional, and patient. I would recommend this business and would return to do business in the future with them.
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
This was the most absolute wonderful experience I have ever had shopping for furniture. we were met by Art at the door and he immediately filled us in and n specials and ask what we were looking for. he pointed out the items we had mentioned and allowed us to e plots the items and checked back with us to see if we had any questions. Furthermore, he didn’t hover over us, but was available if we needed more information. he explained each piece we were curious about in detail. he told us our options and let us make the decision. we found a wonderful piece which met most of our preferences. I will definitely be back to shop when other items are needed.
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Store manager was extremely helpful. Found us exactly what we needed and that was no small task. made sure our purchase was protected for the ride home on a rainy day. After visiting a few other stores that day (different companies) this was a very refreshing experience. I highly recommend this location.
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Furniture Row is my new furniture store. Brent is the most amazing person there! Not only does he take good care while your there, he goes over and above to help with other furniture issues you have. Even offered to come to our house and fix the issue! You don’t find people who are willing to go over and above. Brent also wants to make sure that your shopping experience is stress free! How refreshing, no high pressure sales tactics! I cannot say enough about this experience md the rest of the staff was equally helpful!
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Beautiful clean store, great people with fantastic prices! Anna was so helpful! Thank you! I will definitely be coming back!
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Art was an awesome salesman very helpful and extremely nice a great asset to your company
- Cleanliness
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Looked all day...
My husband and I had been to at least six other stores and only found things that might work, but really did not like any of them. When we walked into Furniture Row, we immediately saw at least three living room sets that were great. After a few minutes, Anna greeted us with a smile. She was very helpful in locating the items that we wanted and giving us the time to decide between our options. She clearly explained the financing and warranty options without being pushy. Thank you for a wonderful experience.
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Stress Free
My husband and I have had a wonderful experience buying new furniture for our home with Furniture Row! We've purchased a dining table, daughters bed, coffee & end table, and child's recliner. I've utilized the return policy on the coffee table (bc I changed my mind no issue with product) and it was hassle free as promised. We also had a price matching for the childs recliner from a competitor. There was a piece to the bed that was missing and it was immediately corrected - excellent service! We will definitely be returning for any purchase we need in the future. We appreciated being free to look without the pressure of a salesman looking over our shoulder; however, he was always close by to answer any questions that we had. We worked with Brent.
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Can't wait to have our new furniture in our home!
We had such a nice selection of recliner sofas & loveseats to choose from. I had shopped in several stores, but I was so pleased from the time I walked in with the displays, the friendly, helpful salesperson, Glenda, & the variety of the furniture to select from. I'm the impatient type & would have preferred to buy them & have them in our home the next day -- but we liked the sofa & loveseat so much that we're willing to wait about 8 weeks for it. Since they have a display of how their furniture is made, I'm confident that we'll be very happy with it, and satisfied with how it wears.
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
The staff were great, very helpful, patient and friendly. Would definitely shop here again!
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Great service
We received great service while looking for a sofa. The employees were helpful without being too pushy. Overall a great experience!
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
I love it
Buying my first couch and bed frame here, they had some awesome selections to choose from. Stuff is always friendly when I go pay.
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Great service
I bought 2 sets of leather sofas , one of them started changing colors on the arms, when I called they immediately agreed to change them for me. Now I am loving my new sets . Everything else that I bought from there is great mattresses, tables and sofas .
Marc is really awesome , he answered all our questions ,spent plenty of times explaining and showing us furniture. He made sure we were happy
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Over and above
We had the privilege of working with a salesperson by the name of Marc, and he has gone over and above to make sure we have been satisfied with a leather couch/loveseat set. He got us a tremendous deal, and has been very helpful, polite and basically went out of his way to help us.
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
great folks to deal with
I have visited the store a few times, just to browse. I am always greeted and welcomed. I am not stalked or pressured. This time I was actually looking for something and the employee was very helpful. The store maintains a professional but friendly feel anytime I visit.
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Great service
Micheal Champlin and the whole store was great. From the time we walked into the store thru the whole deal they were very helpful. will be back.
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Wonderful experience!
Our salesman, Michael, was super! No high pressure, had answers to all of our questions, made the whole process easy. We look forward to working with him again!
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
HAVING FUN
THEY HAD EXACTLY WHAT I WAS LOOKING FOR AND WERE VERY HELPFUL.
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
love it
the store was awesome, found everything I wanted and more, my sells person was very patient with me, not pushy to get a sell, I love the store. cant wait to go back.
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Great experience.
Great experience, very helpful, and friendly. Explained all details of products, finance options, and any other questions clearly and understandable. I would recommend this place to everyone I know!
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
New Dining Room Set
I went in with 30 minutes til close. I knew exactly what I was wanting to look at, so I knew I wouldn't be in there long. I didn't know I would find the perfect dining set for my new house on CLEARANCE! It was too good of a deal to not take. I got the table, 5 chairs, server, and wine cabinet for the same price other places were selling just the table, 4 chairs, and server.
I liked how they let me look around before someone asked me if I needed any help. And the buying process was fast and easy!
I have bought all my furniture from Furniture Row and still love it. Love the financing options they have too for 0% interest!
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
We purchased a bed from the young lady in Denver Mattress, we were not happy with our original purchase and she did everything possible to ensure we were happy! Outstanding service! We would recommend her to everyone we know. She went above and beyond! The product we purchased was a high quality product and we are very happy!
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Great help, and very courteous and professional sales people and Manager
No Pressure to buy now....
Explained all options and gave great discount on 2 adjustable bases.
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Living room furniture
This is a great store to work with, we had a great sales man, he was very knowledgeable on the products in the store, was very professional.
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
Sectional selection
Michael was fast & easy in helping us with what we wanted. We came in on a Friday night to browse & it was 15 min til close, & we saw the Cloud sectional we looked at 6 mos ago & Michael showed us it's "cousin" the Everest which was identical to it but the seats were just a little shorter in width (which is what we needed in order to fit in our remodel.) We got a price on both in 30 min of being there & came back 2 days later & purchased the one Michael had showed us. The Everest sectional is so comfortable, the color is just what we were looking for, & the features of the USB & outlets in it are even better, but the service is what will bring us back. We weren't followed around & we weren't told "we only have one left, you need to get it today," like other places had in the previous weeks. Thanks so much for a pleasant experience! We can't wait for our remodel to be finished so we can enjoy our new sectional!
- Selection
- Service
- Value
Was this helpful?
3
0
Was this helpful?
3
0
Very nice store. Employees were very helpful. Purchase was easy and quick.
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0
First time buyer
This was my first time buying new furniture. There was a great selection. I immediately found several items that I loved. The associate was super nice and helpful. It was quick and easy. He got me setup for financing and checked out in less than 30 minutes. It was such a good time and stress free.
- Selection
- Service
- Value
Was this helpful?
0
0
Was this helpful?
0
0